Privacy Policy

Ever Clean Laundromat Privacy Policy

Updated: March 18, 2026

Legal Business Name: 1001503980 Ontario Inc.
Operating Name: Ever Clean Laundromat
Address: 252 1/2 Carlton St, Toronto, Ontario, M5A 2L3
Email: admin@evercleanlaundry.ca
Phone: 437-262-0984

Ever Clean Laundromat (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, services, or booking system, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following information to provide our laundry services:

• Name
• Email address
• Phone number
• Pickup and delivery address
• Payment information (processed securely via CleanCloud Payments)
• Order preferences (e.g., detergent type, folding instructions)

We collect this information when you:

• Place an order
• Sign up for a subscription or account
• Contact us via email, phone, or website forms

2. How We Use Your Information

We use your personal information for purposes including:

• Providing and managing your laundry services
• Scheduling and coordinating pickups and deliveries
• Processing payments securely
• Communicating with you about your orders, subscriptions, and account
• Sending marketing emails if you have opted in
• Improving our services and customer experience
• Complying with legal or regulatory obligations

3. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure for the purposes described above.

For marketing emails or text messages, we will only send you communications if you opt in. You can withdraw your consent at any time by contacting us at admin@evercleanlaundry.ca or following the unsubscribe instructions in any email we send.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (e.g., CleanCloud Payments, email marketing, delivery services)
• Third-party delivery partners, such as Uber, to complete pickups and deliveries. These partners only use your information to fulfill your order and are required to protect it in accordance with privacy laws.
• Legal authorities when required by law or to protect our rights, property, or safety

We ensure that any third party that receives your information agrees to protect it in accordance with PIPEDA.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or for accounting purposes. Once the information is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent for future collection, use, or disclosure
• Request deletion of your personal information where possible

To exercise your rights, contact us at admin@evercleanlaundry.ca or 437-262-0984.

We may require reasonable steps to verify your identity before fulfilling requests.

7. Security

We use physical, electronic, and administrative safeguards to protect your personal information, including encrypted payment processing via CleanCloud Payments. While we make reasonable efforts to protect your data, no method of transmission over the internet is 100% secure.

8. Cookies and Tracking

Our website uses cookies to improve functionality and your browsing experience. Cookies may remember your preferences or help us improve our site.

If we implement email marketing or SMS notifications, these services may also use cookies or tracking for operational purposes. You can choose to disable cookies in your browser settings, but some site functions may not work properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated policy will be posted on this page with a new “Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: admin@evercleanlaundry.ca
• Phone: 437-262-0984
• Address: 252 1/2 Carlton St, Toronto, Ontario, M5A 2L3